Security Guide

When is incident response needed?

Incident response is needed as soon as there are indications of an active or past compromise. This guide helps you determine whether you are facing a real security incident right now – and what matters next.


Quick decision

Very likely an incident

Ransomware, suspicious admin logins, ongoing data exfiltration, or security alerts.

Possible incident

Unclear alerts, compromised accounts, unusual system behavior.

Still prevention

No concrete indications, but security gaps or missing visibility.


When is incident response necessary?

Typical triggers
  • Ransomware or malware findings
  • unusual admin logins
  • cloud account takeover
  • possible data exfiltration
  • EDR / SIEM escalations
  • third-party notifications
Rule of thumb

Incident response is required as soon as you can no longer confidently say what is happening in your environment.


From real-world cases

In real incident response engagements, the same entry points appear again and again:

  • compromised M365 accounts due to MFA fatigue
  • forgotten admin access in test or staging systems
  • lateral movement due to missing network segmentation
  • over-privileged cloud API tokens

In well over half of cases, initial access happened weeks before the incident is detected.


Signals & risks from real incidents

unusual login patterns

suddenly disabled security controls

new admin accounts

suspicious network connections

data access outside business hours

unexplained system crashes

Often these signals are already part of an ongoing attack – just not recognized as such yet.


Technical indicators (examples)

  • anomalous sign-ins in Azure AD (impossible travel, unfamiliar IP ranges)

  • suspicious PowerShell executions
  • LSASS access attempts
  • unusual outbound traffic on non-standard ports

What incident response delivers – and what it does not

Delivers
  • containment of active attacks
  • forensic reconstruction
  • actionable technical facts
  • foundation for recovery & compliance
Does not deliver
  • automatic security
  • a replacement for monitoring
  • business decisions
  • legal advice

Preparation (if possible)

  • security alerts / screenshots
  • affected systems or accounts
  • short timeline
  • actions already taken
  • technical contact person
  • decision-making authority

Typical process after your request

  1. Initial technical situation assessment (30–60 minutes)
  2. Scope definition
  3. Forensic preservation
  4. Containment
  5. Root cause analysis
  6. Recovery support
  7. Final report with recommendations

Our methodology aligns, among others, with:

  • NIST SP 800-61 (Incident Handling Guide)
  • MITRE ATT&CK Framework
  • ISO/IEC 27035

Decision guidance

Incident response now
  • active attacker indicators
  • possible data exfiltration
  • critical systems affected
  • no clear cause
Still prevention
  • no signs of compromise
  • only technical vulnerabilities
  • no data exfiltration
  • stable systems

Conclusion

Incident response does not start only with ransomware.

It starts as soon as control and visibility are lost.

If you cannot say with confidence whether your environment is compromised,
that alone is enough reason to initiate incident response.


This guide was created by security engineers with hands-on experience in cloud, hybrid, and on-prem environments. It does not replace an individual forensic analysis or legal advice.


Next step

Your request goes directly to an incident responder – not to sales.
You will receive an initial technical assessment within a few hours.

Get your incident assessed