Security Service
Vulnerability Management
Vulnerability Management is the continuous process of identifying, prioritizing, and tracking vulnerabilities through remediation. The goal is a manageable risk backlog rather than one-off scan output.
Continuous visibility
Recurring scans with a defined asset scope.
Prioritized remediation
Risk ranked by context, exploit activity, and criticality.
Measurable progress
SLA, aging, coverage, and exceptions are transparent.
Vulnerability Management does not replace penetration testing and does not guarantee a “secure” environment. It identifies weaknesses and drives remediation, but it will not uncover every complex attack path or configuration trap.
Quick overview
- Continuous operations, not a one-time activity.
- Broad coverage, mostly automated and tool-driven.
- Focus on a risk backlog and remediation flow.
- clear priorities instead of long findings lists
- SLA tracking and aging by owner and team
- transparency on coverage and exceptions
- regular reporting for management and operations
Fits if you …
- patch regularly but lack strong prioritization.
- have clear asset owners who can process tickets.
- need evidence for audits or customer requests.
- want to track remediation, not just scan output.
Not a fit if …
- there is no stable asset inventory.
- no resources exist for remediation and SLA tracking.
- you rely on one-off scans without an operating model.
Vulnerability Management vs. Pentest vs. Patch Management
continuous, broad, tool-driven, prioritized and tracked.
point-in-time, manual, deep, validates critical paths.
executes patches, controls rollout, manages exceptions.
Vulnerability Management identifies and prioritizes, Patch Management executes, and penetration tests validate critical risks.
Typical use cases
- Multiple teams need a shared risk backlog.
- Audits require SLA, aging, and coverage evidence.
- Exceptions must be documented and tracked.
- Hybrid environments with servers, cloud, and SaaS.
- Exploits are active; priorities must be clear.
Process & methodology
Asset inventory, owners, scopes, criticality, exceptions.
Recurring detection, normalization, risk scoring.
Tickets, SLA, aging, re-scans, closure criteria.
Scope & preparation
- Align asset inventory and ownership lists.
- Define network ranges, cloud accounts, and environments.
- Clarify authenticated scans and maintenance windows.
- Document exceptions for OT/legacy systems.
Scanning & assessment
- Normalize and deduplicate findings.
- Score risk with CVSS plus context and exploit activity.
- Assign critical findings with owners and deadlines.
- Integrate ticketing and reporting with existing tools.
Without clear owners and remediation windows, backlogs stall. Good providers help define pragmatic ownership and SLAs.
Deliverables
- Prioritized risk backlog with owners and deadlines.
- Reports for SLA, aging, coverage, and exceptions.
- Validated closures via re-scans.
- Audit-ready history for management reporting.
Provider selection criteria
- Context-based prioritization beyond raw CVSS lists.
- Clean ticketing, SLA tracking, and aging reporting.
- Clear rules for exceptions and risk acceptance.
- Supported scanners, agents, and cloud integrations.
- Data residency, raw data access, and retention.
- Pricing model per asset, per scan, or flat.
Next steps
- Validate asset inventory and ownership.
- Define scope, exceptions, and scan frequency.
- Set SLAs and remediation windows by criticality.
- Run a pilot and measure coverage and backlog.